Thousands of World Cup fans face ruined trips due to StubHub's failure to deliver tickets, highlighting a 'deeply broken' system. Advocates push for reform as affected fans seek refunds or replacements, often with inferior seats.
StubHub UK must refund over 50,000 customers an average of £10 each and pay a £900,000 fine for hiding fees until checkout, violating UK consumer laws.
StubHub UK has been fined £889,200 and ordered to refund over 50,000 customers for "drip pricing". The UK's competition watchdog found the company failed to disclose full ticket costs upfront, adding mandatory fees at the final checkout stage.
StubHub UK has been fined almost £900,000 and ordered to refund over 50,000 fans for using "drip pricing," adding hidden fees at checkout. The CMA found this practice illegal under consumer protection law.
The Competition and Markets Authority (CMA) investigation will result in over 50,000 customers receiving refunds for hidden fees, with an average payout of £10 per transaction.
Over 50,000 customers will receive refunds averaging £10 per transaction due to hidden fees, following a CMA investigation. The CMA stated these hidden fees are illegal and unfair.
Industry groups dismayed at hints policy will not be in king’s speech, as touts make huge sums from BBC Radio 1 eventKeir Starmer has been urged to honour his pledge to ban ticket touting, amid fears that the policy will be left out of next month’s king’s speech, potentially costing fans “hundreds of millions”.Music industry groups called on the prime minister to act as fresh evidence showed that professional ticket “traders” had targeted BBC Radio 1’s Big Weekend next month, making huge mark-ups through sites such as Viagogo and StubHub. Continue reading...
