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Family lives in caravan and shed after Suncorp delays worsen home damage
The Balzan family of seven in Wurdong Heights, Queensland, has been living in a caravan and shed for months after Suncorp's delayed remediation of a toilet leak led to widespread mould and cross-contamination, damaging their home and $480,000 worth of Indigenous artwork. The insurer admitted fault for secondary damage but has not provided a timeline for repairs, highlighting broader concerns about insurance industry practices and consumer protections.
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