TechCrunch28/4/2026TecnologíaUnited States
Amazon Launches AI Shopping Feature Allowing Conversational Product Queries
New 'Join the chat' feature lets customers ask product questions and receive real-time audio responses from AI-powered shopping experts
En resumen
- Amazon has launched a new AI-powered feature called 'Join the chat' that enables shoppers to ask questions about products and receive conversational audio responses generated in real time.
- The feature, part of the broader 'Hear the highlights' experience, pulls together product features, customer feedback, and other information to provide personalized answers.
- Customers can ask questions via text or voice while browsing product pages in the Amazon Shopping app.
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Tamaño de fuente
Amazon has launched a new AI-powered feature called 'Join the chat' that enables shoppers to ask questions about products and receive conversational audio responses generated in real time. The feature, part of the broader 'Hear the highlights' experience, pulls together product features, customer feedback, and other information to provide personalized answers. Customers can ask questions via text or voice while browsing product pages in the Amazon Shopping app.
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