Over 50,000 customers to receive refunds for hidden fees
En resumen
The Competition and Markets Authority (CMA) investigation will result in over 50,000 customers receiving refunds for hidden fees, with an average payout of £10 per transaction.
Resumen generado por IA
Por qué importa
An investigation by the Competition and Markets Authority (CMA) found that customers were charged hidden fees, leading to a significant number of refunds.
More than 50,000 customers are expected to receive a refund over hidden fees with the average payout set to be around £10 per transaction, following an investigation by the Competition and Markets Authority (CMA).
"Hitting customers with hidden fees is illegal. It's not fair to draw people in with what looks like a good deal, only for them to find the real price is higher when they get to the checkout due to extra charges that can't be avoided," said Emma Cochrane, executive director of consumer protection at the CMA.
Preguntas abiertas
- Which specific companies were involved?
- What was the total value of the hidden fees?
