Port of Dover warns of delays due to new EU border system
En resumen
- The Port of Dover is bracing for significant delays as the half-term getaway begins, with new EU border system (EES) implementation expected to lengthen processing times.
- While biometric data collection is not yet fully active, digital profile creation is causing queues of up to 90 minutes.
Resumen generado por IA
The Port of Dover has asked ferry passengers to come prepared for delays as the half-term getaway begins.
Queues are not unusual during busy holiday periods. This morning, the port has reported waits of 90 minutes at the border.
But it is the first holiday period since the EU's new border system - which digitally records biometric information - was fully implemented.
Fingerprints and photos aren't yet being taken at Dover and some other crossings to France, but digital profiles of travellers are still being created. That's expected to lengthen processing times.
Since 10 April, the Entry Exit System (EES) was meant to be in operation across all entry points into the Schengen free movement area, which includes many popular holiday destinations like France and Spain.
At Dover, where people go through the French border before they board a cross-Channel ferry, French authorities have not yet switched on the machines that will take fingerprints and photos under EES.
However, border officials still have to do part of the process for each tourist. Setting up a profile linked to the new system means it will take a little longer to get through.
The port says that if passengers miss their intended sailing because of delays, they can get the next available departure.
Some 18,000 cars are expected at Dover between Friday and Sunday, with Saturday anticipated to be the busiest day. Four hundred coaches are expected on Friday alone.
The Lydden Hill racing track will be available as a contingency measure to hold cars if queues get really bad, to avoid local roads getting clogged up.
Border authorities are allowed to suspend EES altogether if severe delays build up.
The Port of Dover is asking people to:
Only take main roads to keep the town of Dover clear
Arrive no more than two hours before their scheduled sailing
Have their documents ready to be inspected
Take "suitable" rest breaks before arriving at the port
Bring water, snacks and entertainment for children and families
Make sure any dogs are walked and rested before travel
At the Channel Tunnel operator Eurotunnel's Folkestone terminal, French authorities also haven't yet turned on the new machines to take car passengers' biometric details.
The situation is similar to Dover, in that border officials in booths are creating profiles for tourists, but fingerprints and photos are not yet being taken. It's not warning passengers of delays.
Lorry drivers have been providing biometric information for a while now.
Eurostar's hub at London St Pancras station is the other UK location where French border checks are done as people leave the country. Again, border police have been creating files and in some cases taking biometric information - but most passengers haven't yet used the automated machines.
Greece has said British passengers won't face biometric checks this summer.
At some airports, passengers have experienced long queues at the border upon arrival in recent months.
In April, about 100 people were left stranded in Milan after a flight to Manchester left without them.
Easyjet boss Kenton Jarvis told the BBC on Thursday that problems caused by the EES were "unacceptable".
He said "we have seen some reduction in some of the queues".
However, he encouraged European countries to use the flexibility they had to go back to manual passport stamping if necessary.
This week, Easyjet and Jet2 have tried to reassure customers they can book with confidence, and that the carriers have no fuel supply issues.
A trend has emerged of people booking their holidays late because they're nervous about the impact the Middle East conflict could have on the future availability of jet fuel.




