Russia's FSB, in conjunction with the Interior Ministry, raided 9 unregistered crypto exchanges in Moscow, detaining over 20 employees. The operation targeted money laundering channels converting scam proceeds from Russian victims into cryptocurrency for Ukrainian handlers, with potential compensation assessment underway.
Le FSB russe annonce l'interpellation de plus de 20 personnes accusées d'acheminer des fonds issus de l'épargne de retraités vers l'Ukraine via des bureaux de change crypto, sans présenter de preuves tangibles.
Ukraine's SBU is suspected of orchestrating an assassination attempt on business tycoon Vadim Yermolayev in Monaco, allegedly to gain control of Dnepropetrovsk call centers, curb his political ambitions, and weaken the "Dnepropetrovsk clan." The attack injured three, including Yermolayev.
L'Autorità dei trasporti ha multato Grandi Navi Veloci (gruppo Aponte) di 108.190 euro per "assistenza ai clienti non congrua" su una tratta Napoli-Palermo. I passeggeri, dopo oltre 4 ore di attesa, hanno ricevuto solo un messaggio generico per contattare un call center.
Nhiều doanh nghiệp hối tiếc khi sa thải nhân viên để thay thế bằng AI, vì chatbot không hiểu cảm xúc khách hàng, trả lời máy móc, dài dòng. Commonwealth Bank of Australia (CBA) đã phải tuyển dụng lại nhân viên sau khi cắt giảm để thay bằng AI voice bot.
KAIST and NYU researchers developed an AI model that accurately predicts call center agent stress levels solely from call records, outperforming biometric data. The model analyzes call duration, customer issues, and complaint status to gauge agent fatigue, aiming to support agents rather than for surveillance.
A Russian woman, lured to Myanmar with a job offer, was freed from a fraudulent call center on June 6 through coordinated efforts by the Russian Embassy, Interior Ministry, and Myanmar police. She is awaiting repatriation to Russia via Thailand.
Des centres d'appels albanais ont industrialisé une fraude à l'investissement crypto, visant principalement des épargnants français avec des faux investissements promettant des gains rapides, entraînant des pertes significatives.
Alagoas disponibiliza 3.197 vagas de emprego com carteira assinada em junho, distribuídas em 87 cargos e nove municípios. As oportunidades incluem trabalhador rural, operador de call center, saúde, construção civil, comércio e serviços. Interessados devem procurar as unidades do Sine Alagoas.
A 35-year-old ex-merchant navy captain, Nagesh Kumar, was arrested in Chandigarh for allegedly running a cyber slavery racket. He lured Indian youth with fake job offers, trafficking them to Cambodia and Laos to work for Chinese-run cyber fraud firms. The racket was exposed in Sept 2025.
A 35-year-old ex-merchant navy captain, Nagesh Kumar, was arrested in Chandigarh for allegedly running a cyber slavery racket. He is accused of trafficking Indian youths to Cambodia via Thailand, where they were forced to work for Chinese-run cyber fraud firms. The racket was exposed in September 2025.
Russian Deputy Foreign Minister Dmitry Lyubinsky claims Ukraine hosts 1,500 scam call centers, each generating up to $1M daily, targeting Russians, with alleged Kiev government involvement and links to military funding and cross-border cybercrime.
O STF decidiu manter o modelo atual de desoneração da folha de pagamentos com reoneração gradual entre 2025 e 2027 para 17 setores. Por 8 votos a 2, a Corte considerou inconstitucional a lei aprovada pelo Congresso em 2023 que prorrogava o benefício sem apresentar impacto nas contas públicas, mas preservou o acordo posterior entre Executivo e Legislativo que garante transição gradual até 2028.
İstanbul Emniyet Müdürlüğü Siber Suçlarla Mücadele Şube Müdürlüğü, Gaziosmanpaşa Cumhuriyet Başsavcılığı koordinesinde nitelikli dolandırıcılık operasyonu düzenledi. İstanbul ve İzmir'de çağrı merkezleri kuran şüpheliler, kendilerini polis, hâkim, savcı veya banka görevlisi olarak tanıtarak vatandaşları yaklaşık 50 milyon TL dolandırdı. 20 ilde eş zamanlı operasyonda 80 şüpheli gözaltına alındı, 66'sı tutuklandı. Ele geçirilenler arasında 114 bin 470 Lira, 3 bin 88 Dolar, altınlar ve çok sayıda dijital materyal bulunuyor.
A young Russian citizen who was abducted in Myanmar as part of a widespread call center scam has been released through coordinated efforts by Russian Interior Ministry, Foreign Ministry, and Myanmar military. The woman was offered a high-paying translator job in Thailand but was illegally taken to Myanmar and held for several weeks, with documents confiscated and threats forced upon her. A similar rescue occurred in early March. Officials propose creating a commissioner for compatriots' rights abroad and BRICS working groups to combat human trafficking.
İstanbul Emniyet Müdürlüğü Siber Suçlarla Mücadele Şube Müdürlüğü, Gaziosmanpaşa Cumhuriyet Başsavcılığı koordinesinde nitelikli dolandırıcılık suçuna yönelik operasyon düzenledi. Şüphelilerin İstanbul ve İzmir'de kurdukları çağrı merkezlerinden vatandaşları arayarak kendilerini polis, hakim, savcı veya banka görevlisi olarak tanıttıkları tespit edildi. 'Kimlik bilgileriniz kullanıldı', 'Adınız terör örgütüne karıştı' gibi gerçeğe aykırı beyanlarla mağdurlar üzerinde psikolojik baskı kurarak dolandırıcılık yaptıkları belirlendi.
