The UK's competition watchdog has ruled that mandatory fees are unfair under consumer law, potentially impacting various industries and consumer contracts.
Ryanair is under investigation by the UK's Competition and Markets Authority (CMA) over its mandatory fee for parents to sit with their children. The CMA will assess if this fee, typically £8 per flight, constitutes an unfair contract term under consumer law, as other airlines do not charge for this.
France's consumer fraud watchdog has fined Shein over €22 million for violations including lack of product traceability, environmental claims, and issues with withdrawal and delivery times. This brings total sanctions against the fast-fashion giant in France to over €210 million.
French authorities have fined Shein a total of €22 million for two violations: inadequate order confirmation emails and non-compliance with withdrawal rights and environmental information requirements. Shein disputes the fines, calling them disproportionate.
Indian consumer law, under the Consumer Protection Act, 2019, allows consumers to file complaints against defective products and poor services with consumer commissions. The process is designed to be consumer-friendly, with online filing available and no mandatory lawyer requirement. Jurisdiction is based on the value of goods/services paid, with tiered commissions (District, State, National).
Supermarket giant Coles broke consumer law by misleading shoppers on discount prices, a Federal Court judge has found.
