Ofcom fine on US suicide forum highlights internet safety challenges

The £950,000 fine imposed by Ofcom on a US-based suicide forum that is implicated in over 160 UK deaths marks an intensification of the regulator’s efforts to make the internet safer. Campaigners against online harms, including relatives of people who have taken their own lives, are justifiably angry that it has taken so long to get to this point. Even now, Ofcom is giving the website’s operator the chance to address “concerns” and avoid a court order that would ban access to it.

But if enforcement remains a tortuous process, at least the principle is clear. It is illegal to encourage or assist a suicide in England and Wales (in Scotland, such actions could lead to prosecution as reckless endangerment or a range of other offences). A situation whereby behaviour is tolerated online, when it would carry criminal penalties if carried out in person, cannot be allowed.

There is a parallel with the government’s recent pledge to bring the laws governing online pornography in line with analogue forms (DVDs and magazines). Belatedly, and in response to effective campaigning, ministers and regulators are making efforts to close the gap that divides the rules and norms of the offline world from the chaos of the internet.

No one should underestimate how hard this is. The internet is dominated by a handful of enormously wealthy US companies, over which the UK government has limited sway. Some overseas platforms have reportedly refused to pay Ofcom fines. Earlier this month Meta announced that it is taking the regulator to court over its fees and fines. Loopholes in the law make the regulator’s task harder. Under the Online Safety Act, search engines are required to “minimise the risk” of people encountering illegal content, but not to prevent it. Last week the suicide forum’s web address was searchable on Google, meaning that users could access it via a virtual private network.

Exerting democratic control in the digital space is among the biggest challenges for governments. Rapid technological advances mean that the act already needs updating to take on board the rollout of AI. Rules governing the behaviour of chatbots, particularly in their interactions with children, urgently need to be agreed.

But even longer-standing issues are not being tackled, as last week’s resignation letter from Jess Phillips, who quit the role of safeguarding minister, made clear. The proliferation of child sexual abuse imagery, and the huge increase in arrests linked to such material, is one of the most disturbing trends in crime. Yet according to Ms Phillips, detailed plans from the Home Office for a new law that would oblige tech companies to prevent the exchange of naked images on children’s devices were stalled by Downing Street.