A Srinagar consumer commission ordered SpiceJet to pay Rs 62,078 to a couple denied boarding for a Haj return flight despite valid passes. The airline was found liable for deficiency in service and unfair trade practice.
A Srinagar consumer commission has ordered SpiceJet to pay Rs 62,078 to a couple who were denied boarding on their return Haj flight despite having valid passes. The airline was found liable for deficiency in service and unfair trade practice.
Over 100 passengers on SpiceJet flight SG937 from Pune to Delhi were stranded for nearly 13 hours on Friday due to a significant delay. The flight, initially scheduled for 5:55 am, eventually departed at 6:45 pm after multiple reschedulings and a technical issue. Some passengers opted for refunds and rebooked tickets at higher prices.
Hundreds of SpiceJet passengers were left stranded at Mumbai airport due to multiple flight delays and cancellations. The airline cited operational constraints and adverse weather, while recent data highlights SpiceJet's struggle with the lowest on-time performance in India.
India's airline industry faces existential threat according to Federation of Indian Airlines, which represents IndiGo, Air India and SpiceJet. The carriers have formally requested the Civil Aviation Ministry restore pandemic-era cost caps on aviation turbine fuel and reduce or defer taxes. Speculation is growing that Prime Minister Narendra Modi's administration will raise fuel prices after state election voting concludes on Wednesday, though the government denied plans to raise petrol prices while declining to comment on jet fuel.
