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Business·17/06/2026Résumé IA
AO World to Outsource 200 UK Call Centre Roles to South Africa Amid Profit Surge
AO World is outsourcing up to 200 UK call centre roles to South Africa, citing rising labour costs, while reporting a 145% jump in pre-tax profits to £50.5m. The company expects to save £4m annually from the move, with about 150 roles already shifted.
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Guardian Business3 min de lecture