Deutsche Bahn Resumes Train Services After Two-Hour Nationwide Outage
Hızlı Bakış
- Deutsche Bahn has resumed train services after a two-hour nationwide technical outage caused by a fault in the GSM-R communication system.
- All trains were suspended, impacting services across Germany, including S-Bahn lines in major cities.
- The issue has been fixed, and the company has apologized to affected passengers.
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Deutsche Bahn experienced a nationwide technical outage on Tuesday night, halting all train services for approximately two hours due to a fault in the GSM-R communication system. The company has since fixed the issue and resumed services.
If you're affected by the outage, follow the guidelines at the Deutsche Bahn website here.
German rail company Deutsche Bahn is resuming train services after a tech meltdown halted trains across the country for about two hours on Tuesday night.
Deutsche Bahn said in a statement that the issue — a technical fault with the so-called Global System for Mobile Communication for Railways (GSM-R) communication system — has been fixed.
All trains suspended at German rail network: What to know
Deutsche Bahn said earlier the outage was due to a nationwide problem with the GSM-R communication system, which is used for international communication on the railway network.
That meant all trains were suspended across the country.
All trains were suspended in Germany's most populous state, North Rhine-Westphalia.
Berlin's public transport authorities said that municipal, regional and long-distance trains run by Deutsche Bahn were impacted by the outage.
Problem identified and technicians were working to resolve the issue
The German rail in an earlier update said the disruption that led to the internal communications outage had been identified and technicians were working to resolve the issue.
Deutsche Bahn CEO Evelyn Palla spoke to the German Bild newspaper before that said "we are now trying to get the trains into stations so that travelers can disembark. And then we have to fix the problem, which we don't yet know."
Deutsche Bahn apologized to passengers for the situation and issued taxi and hotel vouchers to people affected.
The German rail is notorious for frequent late trains and cancellations.
S-Bahn services in Berlin, Hamburg, Stuttgart also impacted by outage
Passenger train services or the S-Bahn suburban railway link operated by Deutsche Bahn were also affected in some cities, including Berlin.
Authorities at the Berlin S-Bahn said all trains across all lines were suspended due to a communication failure.
Authorities in Stuttgart said so too, writing: "At present, all S-Bahn trains across the entire network are being held at platforms."
"Please check your journey in the travel information system for alternative transport options. We will inform you as soon as we have new information and can assess how long the disruption will last."
This story will be updated.
Edited by: Dmytro Hubenko
Açık Sorular
- What was the exact cause of the GSM-R system fault?
- What measures will be taken to prevent future occurrences?
