X Platform Experiences Widespread Global Disruption
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- Social media platform X experienced a brief but widespread global disruption on Monday evening, with thousands of users reporting issues with app access, login, and feed functionality.
- Outage tracker Downdetector saw a sharp surge in complaints before service was restored.
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Social media giant X faced significant disruptions Monday evening, with a dramatic surge in user complaints on Downdetector. Thousands reported issues accessing the app, logging in, and using the feed, indicating a sudden and widespread problem. This abrupt spike in reports, escalating rapidly within minutes, left many users unable to connect or post on the platform.
Social media platform X suffered a brief global disruption on Monday, with users reporting problems accessing the service as complaints on outage-tracking website Downdetector surged sharply before subsiding.
As of 7:35 pm on Monday, Downdetector had logged 968 user reports, up from a baseline of just two reports, indicating a sudden spike in issues affecting the platform. The outage tracker displayed a notice stating that "user reports show problems with X (Twitter)."
Users flagged issues across several categories on Downdetector, including the app, login, server connection, feed and timeline, posting and publishing, and website access.
The complaints escalated rapidly after remaining largely flat over the previous 24 hours. Reports on Downdetector jumped from 336 at 7:32 pm to 968 by 7:35 pm, pointing to a sudden, short-lived disruption affecting the platform.
The outage was not limited to one region. According to Reuters, users in the United States, Canada and the United Kingdom also reported widespread issues with the platform. The disruption began around 9 am ET and peaked at more than 25,000 user reports in the US before easing to around 620 reports. In Canada, complaints dropped to about 30 after topping 3,400 earlier in the day, while the UK saw reports decline after exceeding 9,000.
Service on X appeared to be restored shortly afterwards, with users subsequently able to access the platform normally.
Downdetector aggregates incident reports submitted by users and other sources and notes that the number of reports does not necessarily reflect the total number of affected users. SpaceX-owned X had not immediately issued an official statement or disclosed the cause of the disruption at the time of writing.