China Consumers Association's 2025 report highlights 2.016 million consumer complaints, with 930 million yuan in recovered losses. It notes progress in consumer rights protection but calls for improved regulation in new consumption areas like online and cross-border e-commerce.
The federal government has announced nearly $40 million to fund an overhaul of aviation consumer rights.
The federal government has announced nearly $40 million to fund an overhaul of aviation consumer rights.
The Dubai Civil Aviation Authority has implemented new consumer protection rules for air travel effective April 28, 2026. The Aviation Consumer Welfare Directive requires airlines to provide transparent ticket pricing, clear terms and conditions, and detailed baggage information. During flight disruptions, airlines must offer timely updates, re-routing options or refunds, and provide meals, accommodation and transportation for extended delays. The regulations apply to all airlines operating to/from Dubai airports and licensed travel agents.
