John Lewis is investing £20m in its Glasgow store as part of a £50m plan to refresh its shops nationwide. The Buchanan Galleries revamp includes expanding the beauty hall, adding a cafe-restaurant, and upgrading fashion and technology floors, signaling confidence in the city's retail sector.
Japanese department stores are launching special Ochuugen (mid-year gift) sections, featuring visually appealing sweets and World Cup-themed items to attract younger consumers as the traditional gift-giving culture ages.
A Bank of America Securities report indicates department stores are losing customers to off-price chains and secondhand stores as inflation impacts consumer spending. Off-price retailers are identified as the primary beneficiaries.
Speaking to career thieves as part of my research, I learned that childhood abuse, a life in care and little education has led them to this placeEmily Kenway is a social policy doctoral researcher at the University of Edinburgh and author of Who Cares: the Hidden Crisis of Caregiving and How We Solve ItRyan* is 25 and he’s a shoplifter. He’s good at it too – about four times a week, he makes “no small money” by stealing and reselling goods from large department stores where security is limited. He’s strategic: he makes sure he’s clean and tidy, and keeps aware of CCTV. He usually steals just one or two high-value items to limit the risk of detection – designer garments or a small speaker, which he slips into a bag as he walks around the shop, before browsing a little longer and exiting.His actions are part of recent record highs in shoplifting offences. From March 2024 to March 2025, there were 530,643 offences recorded in England and Wales. This is a 20% rise on the previous year and the highest figure since current police recording practices began in 2003. There has been ample media coverage of this spike, helped by the recent scandal of a Waitrose worker being sacked after confronting a man stealing Easter eggs. Retail workers are suffering on the frontline; in its 2026 crime survey, the British Retail Consortium found that theft was “a major trigger for violence and abuse of staff”, leading the trade union for retail workers to warn that “shoplifting is not a victimless crime”. Meanwhile, the claim that Britain’s shoplifting “epidemic” symbolises a wider descent into “lawlessness” has become a familiar one in the media.Emily Kenway is a social policy doctoral researcher at the University of Edinburgh and author of Who Cares: the Hidden Crisis of Caregiving and How We Solve It Continue reading...
