Flipkart, Amazon, and Meesho emerged as the top three e-commerce platforms with the highest consumer grievances on the National Consumer Helpline in 2025, according to government data shared in Parliament.
The FTC has sued Genesis Tech for defrauding consumers through app store scams, using shell companies in Cyprus and Ukraine to hide assets and revenue. The case highlights the difficulty regulators face in policing complex subscription scam networks.
A 30s individual in Cheongju was denied a refund for a camping reservation canceled within a minute, highlighting a surge in consumer complaints regarding camping services. Chungbuk Province plans to inspect 60 campsites and online booking sites to address issues like inconsistent refund policies and propose a standard contract.
EU consumer groups have filed complaints against Google, Meta, and TikTok under the Digital Services Act, alleging they fail to protect users from financial scams on their platforms and face potential fines.
