Travelodge CEO Joanna Boydell has resigned following public and political pressure regarding security lapses that allowed unauthorized individuals to access guest rooms, leading to violent assaults. CFO Ray Reidy will serve as interim CEO.
Travelodge CEO Joanna Boydell has resigned following a series of security failures, including incidents where staff provided room keys to domestic abusers. The company is now implementing new safety protocols and staff training to address public trust concerns.
Travelodge boss Jo Boydell has stepped down after safety issues and security lapses at its hotels, including a sexual assault where a man lied to staff to obtain a room key card.
A domestic violence victim has revealed how she was attacked in a London Travelodge room after reception staff gave her key to her abuser, prompting wider security concerns and policy reviews.
A Scottish couple woke up to find a shirtless stranger in their Dundee Travelodge hotel bedroom after staff mistakenly handed him a key card, prompting an apology from the hotel chain.
Travelodge apologized to a Jewish guest after a "Free Palestine" message appeared on his hotel room TV at a London branch. The hotel chain's investigation couldn't identify who input the message, but plans to roll out antisemitism training for staff.
Having overseen a historic return to the Premier League, businessman is now aiming his sights even higherDoug King is discussing the night Coventry clinched promotion to the Premier League after 25 years away. He had a tear in his eye when the moment arrived at Blackburn and, after eventually exiting the Ewood Park boardroom, the champagne flowing, the straight-talking owner worth hundreds of millions hunkered down at a Travelodge adjacent to a service station on the M65. “It was ... noisy,” he says, taking a second to land on the best adjective, “because all I could hear pretty much all night was: ‘We are Premier League.’”It has led King to feel like a party planner of late. The biggest one yet was Monday’s open-top bus parade which started on Jimmy Hill Way, named after the manager who in 1967 led the club into the top flight for the first time. After Coventry were crowned champions last month, King guzzled from the trophy. “I didn’t think the lid would come off, so we had to make the most of that,” he says with a smile. Continue reading...
Hotel guests at a Travelodge in Newham, east London were given keys to occupied rooms twice in one week. John Nowell entered a room where someone was showering, while a colleague heard voices and avoided entering. Travelodge says staff are being retrained and an independent review is underway. The incidents follow a 2022 attack at a Maidenhead branch where staff gave an attacker a key to a woman's room.
A 63-year-old woman from Leeds was left shaken when a stranger entered her Travelodge room in Lincoln on April 8 after staff mistakenly gave him a key card. The breach occurred just days after the hotel chain's CEO promised improvements following a similar incident where a man was jailed for sexually assaulting a guest in Maidenhead. Travelodge apologized, blaming a system error where a room move was offered but not updated when the couple decided to stay.
