UK telecoms watchdog Ofcom has fined Virgin Media £28m for hindering customers trying to cancel contracts between 2022 and 2024. Millions of calls were mishandled, with agents financially incentivized to delay cancellations, leading to Ofcom's largest fine under consumer protection rules.
The UK's Carbon Capture and Storage (CCS) program, projected to cost £264bn by 2050, is criticized as a 'white elephant' that will increase emissions and costs. Experts argue it's driven by fossil fuel industry lobbying, not climate necessity, with alternatives like renewables and battery storage being more viable and cost-effective.
UK watchdog Ofcom fined Virgin Media £28m for preventing customers from cancelling contracts between 2022-2024. Millions of calls were mishandled, with agents financially incentivized to delay cancellations. Virgin Media has since made changes and apologized.
UK watchdog Ofcom has fined Virgin Media £28m for preventing customers from cancelling contracts over nearly three years. Millions of calls were mishandled, with agents incentivized to delay cancellations, leading to Ofcom's largest consumer protection fine.
Seven of the UK's largest housebuilders are being sued by an estimated 700,000 new-build homeowners for alleged sharing of commercially sensitive information. The class action seeks compensation of £3,100-£6,200 per buyer, totaling up to £4.5bn.
Britons are expected to buy nearly 8 million mini fans this year due to a heatwave, but almost half are predicted to be low-quality and end up in landfill within a year. Concerns are rising over e-waste and fire risks from discarded lithium-ion batteries.
