Amazon Launches AI Shopping Feature Allowing Conversational Product Queries
New 'Join the chat' feature lets customers ask product questions and receive real-time audio responses from AI-powered shopping experts
نظرة سريعة
- Amazon has launched a new AI-powered feature called 'Join the chat' that enables shoppers to ask questions about products and receive conversational audio responses generated in real time.
- The feature, part of the broader 'Hear the highlights' experience, pulls together product features, customer feedback, and other information to provide personalized answers.
- Customers can ask questions via text or voice while browsing product pages in the Amazon Shopping app.
ملخص مُنشأ بالذكاء الاصطناعي
Amazon has launched a new AI-powered feature called 'Join the chat' that enables shoppers to ask questions about products and receive conversational audio responses generated in real time. The feature, part of the broader 'Hear the highlights' experience, pulls together product features, customer feedback, and other information to provide personalized answers. Customers can ask questions via text or voice while browsing product pages in the Amazon Shopping app.






