Maharashtra State Consumer Commission orders Skoda Auto India and its Mumbai dealer to pay Rs 3.25 lakh to a customer for a 58-day delay in repairing a 5-month-old Skoda Superb due to supply chain issues.
A Maharashtra consumer commission ordered a developer to refund Rs 1.05 crore with interest to a couple from Raigad. The couple had paid Rs 90 lakh for a Mumbai flat booked in 2013 but never received possession, only to discover it was sold to another buyer. The developer's bounced cheques and failure to register the sale led to the ex-parte ruling.
A consumer commission in Rohtak, Haryana, has ordered footwear brand Red Tape to refund Rs 10 for a carry bag and pay Rs 8,000 in compensation and litigation costs. The commission ruled that charging for the bag constituted a deficiency in service and an unfair trade practice.
A Chandigarh consumer commission has ordered The Manor Luxury Service Apartments in Shimla to pay Rs 20,000 compensation to a guest, Priyanka Sud, who injured her foot after slipping on a damaged, marshy road connecting her apartment to the property's restaurant. The hotel was found negligent for failing to provide safe access and promised transportation.
A Thiruvananthapuram restaurant was ordered to pay Rs 50,000 to a customer for ruining his daughter's first birthday party with stale food and poor service. The district consumer commission found the restaurant deficient in service and held the manager and managing director jointly liable.
A Srinagar consumer commission ordered Albalaagh Tours and Travels to pay Rs 2.09 lakh to a pilgrim after the firm took advance payment for a Hajj package but failed to secure a visa, citing unfair trade practice and deficient service.
A district consumer commission in Aligarh has ordered a cigarette manufacturer and a retailer to deposit Rs 10 lakh in a consumer welfare fund for charging a customer Rs 20 over the printed MRP on a packet of Classic brand cigarettes.
Two homebuyers who booked 3BHK flats in 2010 are finally getting a refund with interest and compensation after a 16-year delay. The Delhi State Consumer Disputes Redressal Commission ruled in their favor, ordering the housing society to return over Rs 79 lakh with 8.25% interest and pay Rs 3 lakh for mental agony and litigation costs.
Federal MP David Littleproud is urging the ACCC to investigate insurance companies in regional Queensland, citing premium hikes of up to 500% as a "national disgrace" and "parasitic" practice. Residents face unaffordable costs, impacting homeownership and mortgage eligibility.
A Delhi consumer commission found Realme liable for selling a defective phone that exploded and injured a young man, causing him to miss his civil services exam and lose a year of preparation. The commission awarded him ₹1.5 lakh in compensation.
The Australian Competition and Consumer Commission (ACCC) has sued Grill'd, alleging the burger chain engaged in greenwashing by misrepresenting its 'Tree Day Tuesday' campaign. The ACCC claims Grill'd overstated donations towards tree planting, with only 4% of eligible burger sales resulting in a donation due to restrictive terms.
The Australian Competition and Consumer Commission (ACCC) has sued Grill'd, alleging the burger chain engaged in greenwashing by overstating donations for its Tree Day Tuesday campaign. The ACCC claims Grill'd misrepresented that $1 from every Tuesday burger would be donated, when restrictive terms meant only 4% of sales qualified, resulting in only $250,000 donated over three years.
A Bengaluru consumer commission dismissed a woman's negligence claim against Dr. Jamuna Pai's SkinLab, ruling that expert medical evidence is required to prove negligence in cosmetic treatments. The complainant alleged worsened acne and hair growth after Glutathione IV therapy and LHR, but failed to provide expert medical opinions to support her claims.
A consumer commission has ordered FirstCry to pay Rs 50,000 compensation and refund Rs 2,130 with interest to a customer. The retailer cancelled an order, withheld payment, and internally labeled the user as 'fraud' without due process.
Choice investigation found unsafe and banned products like toy lighters, gel blasters, and flick knives being sold on Australian online marketplaces. The consumer group has lodged a 'super' complaint with the ACCC, urging stricter product safety laws.
A consumer commission in Thrissur has held the Central Bank of India liable for losing an original land title document (Pattayam) deposited as security for a loan. The bank was ordered to pay Rs 2.5 lakh in compensation and Rs 10,000 for litigation costs.
Indian consumer law, under the Consumer Protection Act, 2019, allows consumers to file complaints against defective products and poor services with consumer commissions. The process is designed to be consumer-friendly, with online filing available and no mandatory lawyer requirement. Jurisdiction is based on the value of goods/services paid, with tiered commissions (District, State, National).
Bhopal police issued a final notice to former judge Giribala Singh in the Twisha Sharma dowry death case, threatening to seek cancellation of her anticipatory bail if she doesn't cooperate. The MP government is reviewing her position as consumer commission president.
The District Consumer Disputes Redressal Commission, Chandigarh, ordered EPFO to pay ₹50,000 compensation to Rajesh Garg for a nearly 10-year delay in transferring his provident fund (PF) accumulations, citing 'deficiency in service and unfair trade practice'.
Woolworths misled customers through its 'Prices Dropped' promotion by temporarily inflating product prices before offering 'discounts', the ACCC alleged in federal court in Sydney. The consumer regulator claims 266 products between September 2021 and May 2023 used 'was/is' pricing tactics to create illusory discounts, with the final discounted price often higher than the original long-term price.
