StubHub UK has been fined £889,200 and ordered to refund over 50,000 customers for "drip pricing". The UK's competition watchdog found the company failed to disclose full ticket costs upfront, adding mandatory fees at the final checkout stage.
StubHub UK has been fined almost £900,000 and ordered to refund over 50,000 fans for using "drip pricing," adding hidden fees at checkout. The CMA found this practice illegal under consumer protection law.
The Competition and Markets Authority has fined the AA £4.2m and ordered refunds for over 80,000 customers of BSM and AA Driving Schools after finding illegal drip pricing. A mandatory £3 booking fee was not included in upfront lesson prices as required by law. The total cost exceeds £4.9m including customer refunds. This is the first time the CMA has used new consumer law powers to target illegal online pricing practices.
