New York City has implemented a "Click-to-Cancel" rule, requiring businesses to allow subscription cancellations as easily as sign-ups. This mirrors a federal rule vacated by a court and aims to save consumers millions annually by simplifying cancellation processes and eliminating complex procedures.
New York City enacts a new rule banning deceptive subscription practices and proposes another targeting "junk fees," requiring upfront total pricing for goods and services. Violators face significant fines, with the subscription ban potentially saving residents millions annually.
Chris Mufarrige, director of the FTC's consumer protection bureau, asserts his agency's strong record despite criticisms regarding political interference and staff cuts. He highlights recent settlements and ongoing investigations into deceptive practices, particularly concerning online scams and AI's impact on children.
