Ovo Energy will pay over £10m after Ofgem found inadequate monitoring of vulnerable customers with prepayment meters posed a risk of harm. The settlement includes £7m to Ofgem's redress fund and £3.4m in credit/debt relief for customers, plus £1.1m for rural Scottish customers.
Household energy bills in Great Britain are forecast to rise by over £200 annually from July, reaching nearly £1,900, due to increased wholesale energy prices linked to the Iran war disrupting Gulf supplies. Experts warn of continued high costs and urge a shift to renewables.
UK households face an estimated £200 annual increase in energy bills, reaching nearly £1,900 from July, due to rising wholesale prices linked to geopolitical events. Experts suggest targeted support and a shift to renewables for long-term stability.
British Gas will pay up to £112m in compensation and debt write-offs for forcibly installing prepayment meters in thousands of homes during the 2022 energy crisis, following an Ofgem investigation.
British Gas will pay up to £112m in compensation and debt write-offs after Ofgem found it forced prepayment meters on vulnerable customers during the Russian gas crisis.
