Paytm ordered to refund cancelled flight ticket and pay compensation for 'deficiency in service'
A Himachal Pradesh consumer commission has ordered Paytm to refund a cancelled flight ticket amount of Rs 6,437, along with Rs 10,000 compensation and Rs 5,000 in legal costs, to a customer. Paytm was found liable for "deficiency in service" for failing to ensure the refund reached the customer, despite the airline transferring the money to Paytm.