Virgin Media has been fined £28 million by Ofcom for repeatedly hindering customers from cancelling contracts. Tactics included agents hanging up calls and excessive hold times, affecting millions of calls over three years. The penalty was reduced due to Virgin Media's admission and settlement.
Telstra, Australia's largest mobile network, experienced a nationwide outage for most of Wednesday morning, affecting millions of users. The disruption impacted mobile calls, internet access, Eftpos machines, and public transport, prompting concerns about reliance on the network and comparisons to past outages.
UK telecoms watchdog Ofcom has fined Virgin Media £28m for hindering customers trying to cancel contracts between 2022 and 2024. Millions of calls were mishandled, with agents financially incentivized to delay cancellations, leading to Ofcom's largest fine under consumer protection rules.
UK watchdog Ofcom has fined Virgin Media £28m for preventing customers from cancelling contracts over nearly three years. Millions of calls were mishandled, with agents incentivized to delay cancellations, leading to Ofcom's largest consumer protection fine.
UK watchdog Ofcom fined Virgin Media £28m for preventing customers from cancelling contracts between 2022-2024. Millions of calls were mishandled, with agents financially incentivized to delay cancellations. Virgin Media has since made changes and apologized.
Prince Harry and other claimants lost a £50m High Court case against Associated Newspapers Ltd (ANL), publisher of the Daily Mail. The judge found no proof of unlawful information gathering, dismissing lurid accusations and focusing on the failure of key witness testimony.
Virgin Media has been fined £28m by Ofcom for repeatedly making it difficult for customers to cancel contracts. The regulator found "deliberate call-dropping" and excessive call transfers over nearly three years, impacting millions of customers. The fine, reduced by 30% due to settlement, is the largest ever under Ofcom's consumer protection rules.
The US football team's World Cup exit is overshadowed by allegations that President Trump intervened to overturn a player's red card, sparking international criticism and calls for an ethics investigation into FIFA.
As Andy Burnham is poised to become UK Prime Minister, he faces the daunting task of managing relations with Donald Trump. Experts suggest Burnham, largely unknown in the US, could leverage this 'clean slate' but must navigate Trump's transactional and erratic style, avoiding past pitfalls that soured the 'special relationship'.
As Andy Burnham prepares to become UK Prime Minister, he faces the challenge of managing relations with Donald Trump. Experts advise a strategy of maintaining distance and focusing on tangible outcomes, rather than engaging in personal attacks or reviving the 'special relationship'.
Pune real estate director Ketan Agarwal was murdered by his fiancée Siya Goyal and her lover Chetan Chaudhary, who meticulously planned the crime at a cafe before pushing him from Lohagad Fort. Police uncovered their extensive call records, multiple failed attempts, and a cover-up, leading to their arrest.
Presidents Putin and Zelensky spoke separately with President Trump via phone on Sunday. Discussions focused on the Ukraine war, with Trump emphasizing a swift end to hostilities and readiness to influence European allies and Kyiv. Trump also noted that strikes on civilian targets complicate settlement efforts.
A man identified as Sony Thomas from Attingal was arrested for allegedly making threatening phone calls to Kerala Chief Minister VD Satheesan and his family. The accused reportedly made two calls to the Thiruvananthapuram police command center, stating he disliked Satheesan and inquiring about security arrangements. Police apprehended Thomas, who was allegedly intoxicated at the time.
Muslims in Japan are experiencing a surge in Islamophobia, with hate speech on social media and abusive calls/emails targeting mosques. This follows a recent mosque fire in Hokkaido and a false rumor in Osaka, highlighting growing fear and discrimination.
The University of Manchester is investigating anonymous phone calls targeting female medical students with sexual harassment and intimidation. The calls, which have occurred for at least three years, have left students feeling unsafe and demeaned. The university has launched a formal investigation and a wider review of cultural issues.
Turkey's strategic flexibility is seen as an asset amidst regional chaos, making it a beneficiary. However, domestic economic weakness and regional rivalries limit its potential to become a hegemonic power, according to experts.
Israeli PM Netanyahu privately admitted he cannot sway President Trump on a preliminary Iran deal, as Israel feels excluded from talks. The deal reportedly doesn't address Iran's nuclear program, a key concern for Tel Aviv.
Thomas Tuchel revealed his "brotherhood" approach to selecting England's 26-player squad, prioritizing team spirit over individual talent. Tough decisions excluded notable players like Harry Maguire, Cole Palmer, and Phil Foden, while surprising inclusions like Ivan Toney and Djed Spence highlight Tuchel's tactical gambles.
The inquiry came after a Guardian investigation revealed Israel used company technology to support mass surveillance of Palestinian phone callsThe head of Microsoft’s Israeli subsidiary will step down in the wake of an inquiry that has scrutinised its business dealings with the Israeli military.Microsoft ordered the inquiry last year in response to a Guardian investigation revealing the military had used the company’s technology to operate a powerful surveillance system that collected Palestinian civilian phone calls on a mass scale. Continue reading...
World relay gold medallist bailed until 28 May court hearingPolice alleged suspects part of an organised crime groupThe British sprinter CJ Ujah, who won 4x100m relay gold at the 2017 world championships, is one of 10 suspects charged with conspiracy to defraud as part of a police investigation into cryptocurrency fraud.It is alleged that the suspects were part of an organised crime group linked to a scam involving phone calls to multiple victims, from people purporting to be police officers and cryptocurrency companies. Continue reading...
Kazem Jalali noted that Vladimir Putin and Masoud Pezeshkian have held three phone calls since the start of the US-Israeli military operation against Iran
