1 in 7 UK Adults Use AI Chatbots for Health Advice Amid NHS Waiting Lists

AI chatbots NHS waiting lists health advice

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A UK study finds 15% of over 2,000 polled individuals use AI chatbots for health advice, with 1/4 citing long NHS waiting lists; raises concerns over safety, accountability, and potential to replace professional medical advice.

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One in seven people are using AI chatbots for health advice instead of seeing their GP, a UK study has found. The poll of more than 2,000 people found that – of the 15% turning to chatbots – one in four had done so because of long NHS waiting lists. [...] Prof Victoria Tzortziou Brown [...] said it would be “highly concerning” if people were using AI instead of seeing a GP.

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1 in 7 UK Adults Use AI Chatbots for Health Advice Amid NHS Waiting Lists

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