Kura Sushi cancels “Chikawa” collaboration campaign due to employee misconduct

On September 5th, Kura Sushi announced that it would be canceling the ongoing "Chiikawa" collaboration campaign due to "misconduct by an employee." Regarding this collaboration, there were concerns on social media about the collaboration goods being listed on flea market apps even before distribution had begun, and the company was investigating.

The campaign will be suspended from the start of business on September 6th. The target campaigns are as follows.

Bigkurapon! Distribution of original figures, original acrylic magnets, and original tin badges

Original teacup gift

Original sushi plate gift

Receipt application campaign (original short apron gift/lottery for 50 people)

Collaboration menu (Agedakko! Sauce noodles/Rabbit bread cake)

Bigkurapon! Video/In-store decoration (Global flagship store Harajuku, Namba Parks South, Shinjuku Yasukuni-dori store)

In the announcement on the 2nd, the company stressed that, in accordance with company regulations, prizes are in principle stored in a locked warehouse, opened and refilled by multiple people, and the person in charge is clearly identified, and that ``we do not condone any improper handling or acquisition.''

Additionally, the company has announced that if any inappropriate behavior is found as a result of the investigation, strict measures will be taken against the person concerned, including strict punishment and legal action. At the same time, the company said it will strive to further tighten management rules, including checking and managing the number of goods provided and the number in stock.

The company apologized, saying, ``We deeply apologize to our customers who were looking forward to this campaign, as well as everyone involved.'' Additionally, a TV commercial is currently being aired to the effect that the collaboration campaign is currently underway.