BackChatGPT Outage Affects 91% of Users, Service Restored

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TOI Technology7/20/2026Tech1 min readIndia

ChatGPT Outage Affects 91% of Users, Service Restored

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ChatGPT experienced an outage affecting 91% of users, with OpenAI acknowledging the issue.
The service, including APIs, is now back online with performance restored to normal, as verified by the TOI Tech team.

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Why It Matters

ChatGPT, a popular AI chatbot by OpenAI, experienced a widespread outage affecting a large percentage of its user base.

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ChatGPT experienced an outage, with 91% of users facing issues. OpenAI acknowledged the problem, and the service is now back online with performance back to normal. The TOI Tech team verified the restoration on the website and mobile app.

ChatGPT went through an outage. The outage tracking website -- Downdetector -- has also received reports from several users suggesting that they are unable to access the OpenAI ’s chatbot.

According to the report, around 91% of people are faced issues while accessing ChatGPT. Around 7% of users were unable to access the website and the rest were unable to log into their ChatGPT account.

Users also took to X (formerly Twitter) to post about the ongoing outage.

What OpenAI has to say

While users were facing issues while accessing the ChatGPT, OpenAI’s official status page also acknowledged the outage. The company has mentioned the issue as “increased latency and errors affecting both ChatGPT and APIs.

Also, the service is now back online, as per the official OpenAI Status page and the latency issue has been fixed. “Performance is now back to normal”, reads the official page.

To verify this, TOI Tech team also tried accessing ChatGPT on the web as well as via the mobile app and in both places, ChatGPT appears to be working fine without any issues.

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ChatGPT Outage Affects 91% of Users, Service Restored

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