Hong Kong education authorities apologize for early school allocation SMS
Quick Look
- Hong Kong education authorities apologized after parents received primary school allocation results via SMS a day before the official announcement due to a system glitch.
- The bureau urged parents to disregard the early messages and await the official release on June 3, stressing those results are final.
AI-generated summary
Why It Matters
Hong Kong education authorities sent SMS notifications of children's primary school allocations to parents a day before the official announcement. The messages contained correct school choices but the wrong calendar year, causing confusion.
Hong Kong education authorities have apologised after parents received SMS notifications of their children’s primary school allocations a day ahead of the official announcement, stressing that the results to be released on Wednesday should be treated as final.
Some parents were left confused on Tuesday following text messages that listed the correct school choices but the wrong calendar year. The Education Bureau’s hotline was inundated with calls from parents seeking clarification.
The bureau said the SMS notifications were sent due to a system glitch.
“The bureau urges parents to disregard the SMS messages sent this morning. Official school allocation results will be issued via SMS on June 3,” the spokesman said.
“The bureau has rectified the system and apologises for any inconvenience caused to parents.”
Parents were asked to provide a mobile phone number if they agreed to receive central allocation results via SMS on Wednesday, June 3.
Open Questions
- What was the exact nature of the system glitch?
- How many parents received the incorrect SMS notifications?
- What measures are being taken to prevent similar incidents in the future?
