Lloyds Bank App and Online Banking Experience Widespread Outage
Quick Look
- Lloyds Bank, Halifax, and Bank of Scotland experienced widespread outages affecting their app and online banking services, leaving millions of customers unable to access accounts or make transactions.
- The bank cited technical problems and a 503 error, apologizing for the disruption.
AI-generated summary
We're aware some customers are having issues with our app and online banking. We're really sorry about this," Lloyds Bank posted on X.
"We're working hard to fix it and will let you know as soon as we're back to normal," it added.
Lloyds Banking Group says it is the UK's largest retail and commercial banking provider, with 26 million customers across Lloyds Bank, Halifax and Bank of Scotland.
In response to a customer reporting they could not access their account, Halifax posted on X: "Some customers are having issues with accessing our Mobile App right now. Bear with us as we fix this."
One Lloyds customer on social media said the bank went down as she tried to send money to someone.
Another said they were not able to access online banking on the app or the website.
In a message on the Lloyds app, the bank said: "Sorry, we're having a few technical problems. Logging in again may fix the issue, but if this doesn't help, please try again later."
It showed a 503 error message, which indicates a server is not ready to handle requests.
In March, almost half a million Lloyds Banking Group customers saw other people's transactions or had their own data shared after an IT glitch.
