Newsgather
BackNYT Union Fights Over AI Use, Citing Surveillance and Unfair Metrics
NYT Union Fights Over AI Use, Citing Surveillance and Unfair Metrics
NEWS
The Verge5/27/2026LaborUnited States

NYT Union Fights Over AI Use, Citing Surveillance and Unfair Metrics

Quick Look

The New York Times' Tech Guild union accuses management of using AI tools DX and Glean for employee surveillance and unfair performance metrics, sparking labor disputes and unfair labor practice charges.

AI-generated summary

Font size

The New York Times' Tech Guild union accuses management of using AI tools DX and Glean for employee surveillance and unfair performance metrics, sparking labor disputes and unfair labor practice charges.

Read the full article on The Verge

Related Topics

This article was originally published by The Verge.

Related Stories

Interpreters at LanguageLine Solutions Face Unpredictable Schedules and Pay Cuts as AI Reshapes Workplace
Developing·5/3/2026

Interpreters at LanguageLine Solutions Face Unpredictable Schedules and Pay Cuts as AI Reshapes Workplace

Yves Valerus, a Haitian Creole-English interpreter at LanguageLine Solutions in Brooklyn, saw her hours cut and schedule become unpredictable in 2025 after the company implemented NiCE algorithmic scheduling software. Her pay dropped nearly 20% as the company reduced downtime between calls and imposed mandatory unpaid time off. As a single mother of three, Valerus has prioritized her internet bill over utilities to maintain remote work. Over 200 interpreters have signed a petition protesting the changes, and workers are attempting to unionize with the Communications Workers of America while the company pilots AI for routine interpretation tasks.

NPR News
6 min read
More on this topicNYT