OpenAI CEO Apologizes for Not Warning Police About Shooter's ChatGPT Account
Altman says "deeply sorry" after OpenAI banned account linked to Tumbler Ridge killer eight months before February attack that killed eight people
Quick Look
- OpenAI CEO Sam Altman has apologised to the community of Tumbler Ridge, British Columbia, saying he was "deeply sorry" the company did not inform police about a banned ChatGPT account linked to the killer who murdered eight people in a February mass shooting.
- OpenAI banned an account connected to Jesse Van Rootselaar in June 2025, eight months before the attack, due to concerns about violent activity, but did not alert authorities as nothing pointed to an imminent threat.
- Canadian officials have summoned OpenAI leaders to Ottawa, and the family of a gravely wounded student is suing the tech giant for negligence.
AI-generated summary
Why It Matters
In February 2026, an 18-year-old woman killed eight people at her home and a school in the small mining town of Tumbler Ridge, British Columbia. OpenAI had banned a ChatGPT account linked to the attacker eight months earlier due to concerns about violent activity but did not alert police.
OpenAI's CEO Sam Altman has apologised to a Canadian town devastated by a February mass shooting, saying he was "deeply sorry" the company did not tell police about the killer's troubling ChatGPT account.
OpenAI had banned an account linked to Jesse Van Rootselaar in June 2025, eight months before the 18-year-old woman killed eight people at her home and a school in the tiny British Columbia mining town of Tumbler Ridge.
The account was banned over concerns about usage linked to violent activity, but OpenAI said it did not inform police because nothing pointed towards an imminent attack.
Canadian officials condemned OpenAI's handling of the case and summoned company leaders to Ottawa to explain its security protocols.
The family of a girl who was shot and gravely wounded at the school is suing the US tech giant for negligence.
In a letter on Thursday addressed to the community of Tumbler Ridge, published on Friday by the local news site Tumbler RidgeLines, Altman said "no one should ever have to endure a tragedy like this".
What to Watch
AI outlook — possibilities, not facts
Canadian regulators will implement mandatory threat reporting requirements for AI companies operating in Canada
Likely · Within months
Similar incidents may prompt other jurisdictions to examine AI company liability
Likely · Within months
Open Questions
- What specific content in the ChatGPT account triggered the ban?
- Why did OpenAI determine there was no imminent threat?
- What security protocols does OpenAI have for reporting threats to law enforcement?




