Ticketmaster Reassures Knicks Fans Amidst Ticket Purchase Restrictions for NBA Finals Game 5
Quick Look
- Ticketmaster and the Spurs have clarified that previously purchased tickets for NBA Finals Game 5 will not be canceled, despite a restriction limiting purchases to those within 150 miles of the San Antonio arena.
- New York officials, including Governor Kathy Hochul and Attorney General Letitia James, had expressed concern that Knicks fans would be locked out.
AI-generated summary
Why It Matters
Ticketmaster implemented a restriction limiting ticket purchases for NBA Finals Game 5 to individuals living within 150 miles of the San Antonio arena, causing concern among New York Knicks fans.
Ticketmaster is seeking to reassure Knicks fans that they can still attend Saturday's Game 5 of the NBA finals in Texas, despite its limits on ticket purchases.
In a note on its website for the game, Ticketmaster said purchases by those living farther than 150mi (241km) from the San Antonio arena would be cancelled and refunded without notice. Fans coming from New York to see the Knicks take on the Spurs worried they would be locked out.
New York Governor Kathy Hochul posted on social media: "Knicks fans finally get within one game of a championship and their reward is having their tickets canceled?"
But Ticketmaster said no tickets purchased on its platform "have or will be canceled".
"If fans are purchasing tickets on Ticketmaster, they can be confident that they're getting a real, authenticated ticket that will get them into tonight's game," a Ticketmaster spokesperson told the BBC on Saturday.
A spokesperson for the Spurs told the BBC that individuals whose billing ZIP code falls outside the designated area "are unable to complete a ticket purchase subject to that restriction".
But, "tickets that have been previously purchased are not being canceled or revoked," the spokesperson added.
The restriction, meant to give locals better chances of scoring seats to major games, has been in place since the NBA playoffs began in April, according to the Spurs. But panic - and later outrage - grew after US media outlet TMZ reported on the Ticketmaster note on Friday night.
Hochul had said fans who bought seats for the game at Frost Bank Center should be able to keep them.
New York Attorney General Letitia James too demanded the Spurs remove the policy and allow Knicks fans "and anyone who can buy tickets for tonight's game to be able to attend".
After fans were reassured they would be let in, James wrote: "I'm glad our Knicks fans will be able to attend the game tonight in San Antonio. Go Knicks!"
A representative for Madison Square Garden Sports Corp - the company headed by Jim Dolan that own the Knicks - said in a statement: "Contrary to prior reporting, we've confirmed with Spurs ownership that they will not be revoking any tickets that Knicks fans have to tonight's game in San Antonio and all ticket holders will be allowed in to Frost Bank Arena."
Open Questions
- Was the restriction intended to prevent out-of-state fans from attending?
- What was the exact timeline of communication between Ticketmaster, the Spurs, and New York officials?





