Newsgather

pricing

Steady138 stories14 sourcesLast updated: 2h ago

Latest Stories

DAZN Soccer's pricing display: Legal issues and consumer protection
Developing
Law·11h agoAI summary

DAZN Soccer's pricing display: Legal issues and consumer protection

DAZN Soccer's pricing display, emphasizing a "monthly fee of 980 yen" while obscuring the non-cancellable annual plan, may violate Japan's Premiums and Representations Act and the Act on Specified Commercial Transactions. While DAZN has apologized for a specific period of misrepresentation, consumers may have grounds to cancel contracts made during that time. Dark patterns, though not directly regulated in Japan, are addressed through existing consumer protection laws.

I
ITmedia
DAZN's World Cup Plan Pricing Controversy: Apology and Lingering User Dissatisfaction
Developing
Business·4d agoAI summary

DAZN's World Cup Plan Pricing Controversy: Apology and Lingering User Dissatisfaction

DAZN's "DAZN Soccer" plan for the World Cup has sparked outrage over pricing displays, leading to widespread user complaints about cancellations and refunds despite an apology. The core issue lies in deceptive "dark patterns" that obscured annual contract terms, with DAZN's apology only addressing a system error rather than the manipulative design. Users report unhelpful customer support and frustration over eligibility cutoffs for relief measures, highlighting a need for transparent pricing and human-centric support.

I
ITmedia