A law student's Rs 67 overcharge on shoes led to a ruling against Bata India by the Kerala Consumer Commission. Bata was found guilty of deficiency in service and unfair trade practices for charging above MRP without legal procedure. Compensation was reduced on appeal.
The Kerala state consumer commission ruled Bata India liable for charging Rs 67 above the MRP on shoes. The commission found Bata guilty of deficiency in service and unfair trade practice for failing to display updated pricing stickers after a tax increase.
Bata India announced Sanjay Rao as its new MD & CEO, effective August 24, 2026, replacing Gunjan Shah. Rao brings over 20 years of retail leadership experience from global markets, including Nike and Inditex. Bata Group views India as a key growth market, and Rao's appointment aims to enhance consumer relevance and product strength.
