Harley's personal information leaked... “Please change your membership password immediately”

Passwords, addresses, etc. of customers who signed up for membership before February 11, 2020 were leaked.

External hacking leak estimated between September 3rd and October 7th... "I apologize deeply"

(Seoul = Yonhap News) Reporter Hong Guk-ki = It was discovered that the membership system of coffee shop Hollys was hacked and customers' personal information was leaked.

According to the coffee industry on the 19th, Holly's confirmed that customer personal information was leaked due to unauthorized external access to the membership system on the 16th, and announced this fact on the company website at 9:36 pm on the same day.

Hallis asked, “Please change the password for your membership account immediately,” and “Please also change the password for other services that use the same ID and password.”

He then emphasized, “Do not respond to or click on links to calls, texts, or emails from unknown sources,” and added, “Hollis does not send links by text or ask for passwords or financial or payment information.”

He added, “We deeply apologize for the inconvenience caused to our customers due to this accident,” and added, “We will do our best to protect customer information and minimize damage.”

Customers whose information was leaked are those who signed up for a Harleys membership before February 11, 2020.

However, specific details, such as how many customers were actually affected and whether the leaked information was misused externally, were not announced.

The leaked items included ID and password, as well as name, date of birth, phone number, address, email, duplicate registration information (DI), and other information related to service use.

Recently, with a series of personal information leaks by companies, it is expected that consumer anxiety will increase as it is revealed that customer information has been leaked even from coffee shops that people use on a daily basis.

At one point the previous day, the Hollys mobile and PC internet homepages remained inaccessible for a while.

Hollys estimated that personal information was leaked through external hacking between the 3rd of last month and the 7th of last month.

Hollys said it had blocked unauthorized access routes, strengthened authentication procedures, and strengthened monitoring of abnormal login attempts. He also said he has reported it to the relevant authorities and is cooperating with the investigation.