AI agents are "on duty" at this year's CIIE! Ensure smooth communication at the venue 24 hours a day

From November 5th to 10th, the 9th CIIE will be held in Shanghai. An AI agent based on multi-agent orchestration was introduced for communication support at this year’s CIIE. How does it ensure smooth communication in venues?

A large screen at the scene is the eyes of AI digital employees. It can monitor the operation of the venue's network and equipment in real time. Once a fault occurs, it can analyze it in a timely manner like a communications assurance expert with 30 years of experience, provide a complete set of solutions, and send it to the AI ​​security mobile phone as soon as possible to facilitate timely processing by personnel present.

This intelligent agent can realize 24-hour uninterrupted monitoring of the CIIE venues, changing the traditional model of network security for major events that relied on manual screen monitoring, on-site inspections and empirical handling, and transformed communication services from "post-incident repair" to "pre-warning".

Dai Gaojie, head of mobile network assurance at Shanghai Telecom at the CIIE: We found that there would be crowds of people gathering in the consumer goods area and the agricultural and food area. In the past, we would have on-site personnel conduct inspections and back-end personnel make adjustments, which would take at least 30 minutes to resolve. With the addition of AI agents, network resources can be adjusted in real time.

This year’s CIIE venue has been upgraded with 1,400 sets of the latest Wi-Fi7 equipment to achieve full coverage of the 5G-A 10G network, which can meet the needs of up to 200,000 people online at the same time and adapt to the needs of high-definition live broadcasts, online negotiations and other scenarios.