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Back解決人力短缺 日本全家便利商店將導入「實體AI」機器人
解決人力短缺 日本全家便利商店將導入「實體AI」機器人
NEWS
自由时报35 minutes agoBusiness2 min readChinaView translation

解決人力短缺 日本全家便利商店將導入「實體AI」機器人

為緩解人力短缺，日本全家預計自2027年1月起在全日本門市正式導入運用「實體AI」技術的自動補貨機器人。

日本全家人工智慧實體ai

Quick Look

日本全家便利商店為緩解人力短缺，宣布自2027年1月起在全日本門市正式導入運用「實體AI」技術的飲料自動補充機器人。該機器人每日最多可補充1800瓶飲料，能減少7成補貨時間，並透過數據分析優先補充熱銷商品。

AI-generated summary

Why It Matters

日本全家於2022年已在部分門市試行導入飲料補充機器人，並持續進行速度改良。

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日本大型連鎖便利商店全家為了緩解門市的人力短缺問題，已確定方針，將自2027年1月起，在全日本門市正式導入運用「實體AI」技術、可自動補充飲料的機器人。

《NHK》報導，全家便利商店與東京的新創企業共同開發了運用實體AI的飲料自動補充機器人。該機器人透過搭載的攝影機畫面判斷賣場商品出現短缺時，便會從擺放庫存的貨架上挑選商品，每天最多可補充1800瓶飲料。此外，它還能分析門市的銷售實績與當日天氣等數據，優先補充預期銷量會成長的商品，同時也能將傾倒的商品扶正放回正確位置。

日本全家早於2022年便已在部分門市導入飲料補充機器人，隨後持續進行提升補貨速度等改良。日本全家表示，透過導入這款新型機器人，可減少7成補充飲料所需的時間，在人力短缺下，藉此推動業務效率化。

日本全家次世代營運企劃部長海老名秀夫表示：「補貨業務不僅耗費大量時間，對身體的負擔也很大，因此希望能盡可能減輕。我們希望借助機器人與AI的力量持續推動省力化，並將省下來的時間投入到賣場陳列與顧客服務上。」

What to Watch

AI outlook — possibilities, not facts

  • 2027年1月起日本全家全日本門市正式導入AI補貨機器人

    Very likely · Within months

Open Questions

  • 機器人全面導入的實際總成本為何？
  • 未來是否會擴展至其他商品品項的補貨？

Related Topics

日本全家
People海老名秀夫
OrganizationsNHK彭博社
Places日本
Topics人工智慧實體ai機器人人力短缺便利商店
This article was originally published by 自由时报.

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