Personal information leak incident at Hyundai Easy Well... Post an apology

An incident occurred at Hyundai Easywell where a customer's personal information was leaked, and the company posted an apology.

According to the Hyundai Easywell website on the 30th, an abnormal external access occurred recently to the API (application program interface) for member information inquiry, and as a result of the investigation, it was confirmed that member information was leaked.

Leaked personal information items include name, date of birth, gender, mobile phone number, and email.

The exact scale of the leak is currently being determined.

Hyundai Easywell explained that upon recognizing the abnormal access attempt around 9 PM the previous day, it immediately blocked the Internet address (IP) used in the attack and completely blocked external access to the system.

In addition, a report has been completed to the Financial Supervisory Service and the Korea Internet & Security Agency (KISA), and the circumstances of the accident and the scope of the leak are being investigated with related agencies.

To date, no cases of secondary damage or misuse of personal information have been confirmed due to this accident.

Hyundai EasyWell plans to individually inform customers whose personal information has been confirmed to have been leaked of the relevant facts and damage prevention measures.

In addition, we are operating a 24-hour dedicated counseling center and plan to provide full compensation if damage is confirmed due to this accident.

In an apology, Hyundai Easywell said, "We deeply apologize for causing concern and anxiety to our customers due to this accident. We will use this accident as an opportunity to completely reexamine the company's security system and vulnerabilities from the beginning."