Cyber attack occurred on November 6th and exposed CPFs, addresses, telephone numbers, emails and dates of birth
AI-generated summary
Caixa Vida e Previdência, a subsidiary of Caixa Seguridade, identified a cyber attack on November 6 that resulted in the leakage of personal data of 7.6 million active customers and also former customers. The company notified the National Data Protection Authority (ANPD) on November 11, as provided for in the General Data Protection Law (LGPD).
Caixa Seguridade informed, this Thursday (12), in a statement to the market, that its subsidiary Caixa Vida e Previdência identified a cyber attack that occurred on November 6, which resulted in the data leak of the company's 7.6 million active customers. According to Caixa Seguridade, CPFs, addresses, telephone numbers, emails and dates of birth were clandestinely copied. Data from former customers was also leaked.
“Based on the preliminary investigation, there is no evidence of compromise of financial or authentication data, such as policy values, pension balances, bank details or passwords,” Caixa Seguridade said in the statement.
The company also informed that affected data holders are being notified and receiving protection recommendations against the risk of fraud. In addition, a communication channel will be made available through a specific email address to receive customer queries.
“Once the mechanisms used during the attack were identified and blocked, additional protection measures were implemented and a technical investigation began with the support of external consultancy specialized in forensics to determine the origin, extent and impacts of the incident, as well as internet monitoring to identify possible exposure of data”, adds the statement.
The report also states that Caixa Vida e Previdência notified, on November 11, the National Data Protection Authority (ANPD), other competent authorities and the affected holders, as provided for in the General Data Protection Law (LGPD).
AI outlook — possibilities, not facts
The technical investigation with the support of external consultancy will determine the origin, extent and impacts of the incident.
Very likely · Within weeks
Affected data subjects will continue to be notified and receive protection recommendations.
Very likely · Within days
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