You cannot use Claude when traveling to China for business or tourism! Taiwan accounts are also restricted. Pay attention to 3 things

Anthropic’s new regional policy will take effect on November 12, stipulating that people in China, including Hong Kong and Macau, are not allowed to use Claude. (Photo/Reuters)

Attention Claude users, developer Anthropic has announced that a new version of the "Support Region Policy" will take effect on November 12, further clarifying service usage restrictions. As long as you are in China, including Hong Kong or Macau, you are not in compliance with Claude's usage regulations. Even Taiwanese users traveling there for business, tourism, or even for a short layover will be affected.

According to Anthropic’s official policy, the scope of application covers Claude, Claude Code, Cowork and other services, as well as APIs and developer platforms. Claude is currently available in many countries and regions around the world, including Taiwan, Japan, the United States, etc., but China, including Hong Kong and Macau, is still not on the support list.

Claude doesn’t check the location of his account. Pay attention to 3 things when traveling to China.

The most noteworthy thing about this policy is that for ordinary users, the key to whether Claude can be used lies in "where the person is" rather than where the account is applied for. Even if Claude is used normally in Taiwan, once the person arrives in China, including Hong Kong and Macau, it does not comply with official usage regulations.

For Taiwanese users, there are three things to pay special attention to:

● Cannot be used for business trips and tourism: As long as you are in China, it does not comply with Claude's usage regulations.

● Short layovers may also be restricted: So even a short layover may be subject to restrictions.

● The same applies to using Taiwan eSIM and international roaming: even if you successfully connect to Claude through the Taiwan network, it still does not mean that it complies with official regulations.

Not only individuals are restricted, but the location of businesses is also included in the restrictions.

In addition to individual users, Anthropic also imposes restrictions on businesses. As long as the company is registered or has its headquarters in a non-supported region, even if its employees are in supported regions such as Taiwan and the United States, they cannot use Claude.

In addition, even if the company is located in a supported area, but an individual or company from a non-supported area holds a majority stake or actually controls the company, it is also subject to restrictions.

For example, American employees working in Shanghai, China, cannot use Claude just because they hold a U.S. passport; a company with a headquarters in China cannot use Claude services through overseas employees.

In fact, Anthropic has restricted the use of Claude in unsupported areas in the past, and expanded restrictions on related overseas companies in September 2025. This new version of the policy further clarifies and regulates conditions such as user location, company registration place, and equity control.