
Coupang's shopping, food delivery, and streaming platforms experienced service disruptions around midnight due to an error during a service upgrade, affecting over 30 million monthly active users; access was restored by 2:30 a.m. after login and logistics issues persisted briefly.
AI-generated summary
Coupang is a major South Korean e-commerce platform with over 30 million monthly active users, offering shopping, food delivery via Coupang Eats, and streaming via Coupang Play.
SEOUL, Oct. 9 (Yonhap) -- Services operated by U.S.-listed e-commerce giant Coupang Inc., including its shopping and delivery platforms, were disrupted around midnight due to an error that occurred during an update, sources said Friday.
Users were unable to access Coupang, Coupang Eats and Coupang Play, the company's shopping, food delivery and streaming services, respectively, with only a message asking them to try again later.
Access to the apps resumed around 1 a.m., but problems persisted, including an inability to log in.
The company's logistics platform for delivery drivers experienced errors as well, causing inconvenience for workers.
Access to Coupang's platforms returned to normal around 2:30 a.m.
In a notice to users, Coupang said the error occurred during a service upgrade and that the issue had been fully resolved.
The company is investigating the exact cause of the problem, the sources said, amid growing public concerns over hacking and privacy breaches.
Coupang has more than 30 million monthly active users.
AI outlook โ possibilities, not facts
Coupang will release a detailed technical report on the cause of the outage.
Likely ยท Within days

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