Microsoft's global downturn, the company's countermeasures are not working

ROME – Microsoft 365, Outlook and Teams suffered interruptions for about ten hours. The outage, which continues with ongoing malfunctions, has affected thousands of users all over the world: from the United States to Italy. Microsoft said it is still working to restore service to the affected servers: "We have monitored the status of the changes made so far and have found that they are not having the desired effects. We are defining alternative strategies to increase capacity, in the face of persistent imbalances in traffic management."

According to Downdetector, a platform that monitors online disruptions, the outage spread globally within an hour, affecting Microsoft products in 74 countries. The issue affected users in the Americas and parts of Europe, Asia and Africa, with New Zealand among the affected countries. “We have found that some infrastructure is under heavy load in several regions; this is likely contributing to connectivity errors,” the company further writes. “We are working intensively on every possible solution to reduce the impact.”

Australian Home Affairs and Cybersecurity Minister Tony Burke said Microsoft believes it is not facing a cyber attack.

The company: checks in progress