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BackGupshup Launches Self-Serve Voice AI Platform for Businesses
Gupshup Launches Self-Serve Voice AI Platform for Businesses
Tech
Economic Times1 hour agoTech1 min readIndia

Gupshup Launches Self-Serve Voice AI Platform for Businesses

Platform enables businesses to build and run AI voice agents to handle customer calls.

gupshupvoice aiai agents

Quick Look

Conversational messaging provider Gupshup launched a self-serve voice AI platform allowing businesses to build AI voice agents for customer calls, expanding beyond messaging into voice infrastructure.

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Why It Matters

Gupshup provides conversational messaging software and infrastructure.

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Conversational messaging software provider Gupshup has launched a self-serve voice AI platform that enables businesses to build and run AI voice agents to handle customer calls. This takes the company's conversational engagement platform beyond messaging, bringing voice calls onto the same infrastructure it already offers for WhatsApp, RCS, and SMS.The platform is designed to handle calls that don't need a human touch, such as resolving support

Open Questions

  • What is the pricing model for the voice AI platform?
  • Which businesses are currently using the platform?

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OrganizationsGupshup
Topicsvoice aiai agentscustomer servicemessaging platform
This article was originally published by Economic Times.

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