[ITmedia News] GMO Kumagai representative apologizes again at press conference, saying ``there was a lack of consideration'' over SNS posts
GMO Internet Group CEO Masatoshi Kumagai holds a press conference regarding unauthorized access to Onanae.com Desktop Cloud
Quick Look
Masatoshi Kumagai, CEO of GMO Internet Group, held a press conference regarding the issue of unauthorized access to Onanae.com Desktop Cloud, and apologized for the leak of customer information and damage to assets.
AI-generated summary
Why It Matters
Unauthorized access to a VPS for automated FX trading provided by GMO Internet Group was disclosed on October 21st.
GMO Internet Group CEO Masatoshi Kumagai held a press conference on November 2nd regarding the unauthorized access to Onanae.com Desktop Cloud, a VPS for automated trading of FX provided by GMO Internet, a subsidiary of the company, and apologized, saying, ``We were unable to protect our customers, and we sincerely apologize.'' This is the first time GMO Internet Group has held a press conference since disclosing the unauthorized access on October 21st.
At the beginning of the press conference, Mr. Kumagai said that customer information was leaked due to unauthorized access, and that customer assets were also damaged. He acknowledged that it was "true" that there were security issues with the service's systems.
It was also true that experts from group company GMO Cyber Security by Ierae had pointed out issues with the system, but added, ``We were unable to utilize these findings in the operation of the service.''
He also apologized again for his SNS posts. He cited the company's postings that touched on matters related to the victims, the posting of smiling photos under such circumstances, and the comments directed at the person who posted about the company's track and field team.
The ITmedia NEWS editorial department also participated in the press conference. Details of the press conference will be reported later.
Open Questions
- What are the details of the leaked customer information and the total amount of damage?
- The specific circumstances behind the neglect of security issues


