
A check-in system malfunction at Incheon International Airport caused flight delays and stranded passengers before being fully resolved.
A check-in system malfunction at Incheon International Airport caused intermittent connectivity issues for 13 airlines, delaying 38 flights and stranding 1,200 travelers before being resolved.
AI-generated summary
A check-in system malfunction occurred at Incheon International Airport affecting multiple airlines.
INCHEON, Oct. 30 (Yonhap) -- A check-in system malfunction that occurred at Incheon International Airport was fully resolved by Friday afternoon, the airport operator said, after causing major delays in passenger processing.
The malfunction began at 4:30 a.m. in an airline network connecting ticketing systems at the country's main gateway, leading to intermittent connectivity issues for eight airlines at Terminal 1 and five airlines at Terminal 2, according to Incheon International Airport Corp.
By the afternoon, ticketing was effectively halted at three airlines -- China Southern Airlines, China Eastern Airlines and Air China.
The airport later said all three had resumed ticketing operations.
Long lines of passengers formed at check-in counters, with some protesting that their airlines were not informing them of expected recovery times despite their approaching departures.
As of 5 p.m., 38 flights had been delayed, leaving some 1,200 travelers stranded.
The airport operator said the disruption appeared to have been caused by a glitch in the global network of American aviation service provider ARINC.

At Incheon International Airport, ticketing services for three Chinese airlines were suspended due to failures in the global network and airline ticketing system. As a result, 38 flights were delayed and about 1,200 passengers suffered inconvenience.

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