Provisional measure aims to curb excess calls and telephone scams

The Brazilian telecommunications sector must follow new rules to identify and block telephone calls and messages with the aim of combating fraud and reducing the number of abusive calls.

Provisional measure published this Tuesday (13) determines that operators authenticate calls made on their networks. Calls that do not go through this process may be blocked before reaching the recipient, in accordance with regulations from the National Telecommunications Agency (Anatel).

Another new feature is the identification of calls made by companies. In these cases, the user will be able to see the company name and, when applicable, the logo of the organization responsible for the call.

To make the system viable, the measure creates a national database of numbering resources, under the supervision of Anatel, with information on telephone number holders and companies.

The standard also provides measures against the abusive use of telephony. Users who make a large volume of calls with characteristics considered suspicious may have their ability to originate calls blocked for 15 days.