
Muse can now make calls on behalf of users for reservations, appointments, and other tasks
AI-generated summary
Meta has been steadily rolling out new features for Muse, which has drawn more than 10 million users according to the company. Users can now assign a dedicated email address to their agent to loop it into important emails without giving wholesale access to their inbox.
Meta's Muse just got another ability that could make the AI agent feel a little bit more like an actual personal assistant. Muse is now able to place phone calls on your behalf, if you have a paid subscription.
With the change, Muse is able to call businesses to help with tasks like making reservations, scheduling appointments and other "calls you don't want to make," Meta's Chief AI officer Alexandr Wang said in an update. The feature is available to those who have paid for a separate Muse subscription, which comes with additional tokens and some extra features.
Some users who have had access to the feature already have reported that Muse has been able to handle phone-related tasks with relative ease. Moltbook creator and Meta Superintelligence employee Matt Schlicht shared a recreation of a phone conversation his agent had with a Volvo dealership last month, noting that it was able to wait on hold in order to get the info he needed.
Interestingly, in the call shared by Schlicht, Muse doesn't explicitly identify itself as an AI agent though it notes it's calling his behalf and that it's transcribing the call. That may be enough for some straightforward tasks, but there's always a chance these types of calls could go off the rails or the person on the other end hangs up when they realize they're speaking with an AI.
Meta has been steadily churning out new features for Muse, which has already drawn more than 10 million users, according to the company. People can also now assign a dedicated email address to their agent in order to loop it into important emails without giving wholesale access to their inbox.
AI outlook — possibilities, not facts
Meta will expand Muse's phone call capabilities to handle more complex business interactions
Likely · Within months

Microsoft 365, Outlook, Teams, and related services were disrupted for thousands of users for more than five hours on Thursday, with Microsoft attributing the issue to server failures during automated checks and stating there was no indication of a cyber attack.

Roborock robot vacuums are on sale ahead of Black Friday, with the Qrevo 2 Pro at $600 and the Qrevo Curv 2 Flow under $700, both undercutting their regular prices before the official November 19 sale.

WIRED's early Black Friday TV deals guide highlights discounts on OLED, LED, RGB, art TVs, and projectors, including the LG C6 65-inch OLED at $1,400 ($1,300 off) and the TCL QM7L 65-inch Mini-LED at $898 ($602 off).

Nvidia cofounder Jensen Huang resigned after admitting to an affair with an alleged Chinese intelligence asset and reports of additional affairs with Nvidia employees. WIRED's Uncanny Valley podcast discusses interim CEO Colette Kress, board dynamics, market reaction, and competitive implications.

Microsoft said it was working to fix widespread outages of its Microsoft 365 suite, including Outlook and Teams, in the United States after more than 100,000 users reported disruptions. The outage also affected Microsoft 365 connectors used by OpenAI and Anthropic, and Microsoft acknowledged elevated infrastructure load in the Americas.

Microsoft reports its servers are returning to service after a global outage caused nearly 130,000 users to report issues accessing Microsoft 365 apps including Outlook, Teams, Word, Excel, PowerPoint, SharePoint, OneDrive, and Copilot. The company identified configuration updates as a potential cause and paused all deployments while investigating.