Recovery from Microsoft 365 outage continues

The Microsoft 365 outage affected Outlook and many Microsoft services on November 12, and is now slowly coming to an end. Some users are reporting that they are able to log back into Outlook and other services. Still, the systems are not fully recovered.

How did the Microsoft 365 outage begin?

The first complaints began appearing on social media and DownDetector just after 21:45 Turkish time on November 12. Many applications were affected by the outage, including Outlook, SharePoint Online, Teams and Copilot. Services slowed down and sometimes became unusable during this period.

Microsoft 365's status account shared an update via X. Additionally, new information was frequently entered on the company's Service Health Status page. Thus, users were able to follow at what stage the process was.

Some problems persist in Microsoft 365 outage

The recovery is not complete. Some users can receive e-mail but cannot send it. Looking at the overall picture, Microsoft platforms are still partially functioning.

Microsoft stated in its latest status update that the recovery is continuing. The company said it is seeing a broader recovery in North America. Recovery continues in much of Europe, while there are hopeful signs of recovery in the Asia-Pacific.

However, some users may experience intermittent access problems. There may also be a delay in email delivery. Microsoft says this may continue until countermeasures are completed on the remaining affected infrastructure; The outage is not considered completely over.

Microsoft's current priority

The company focuses on keeping the improving infrastructure stable. Completing measures in the remaining affected areas is also among their priorities. In addition, it tries to reduce delayed e-mail queues and accumulated messages.

Microsoft also closely monitors the consistency of the services. It also confirms recovery across different connection methods.

According to The Verge's senior reporter Tom Warren, Azure VNET configuration changes are behind the outage. However, Microsoft has not yet made a detailed statement on this issue. A new announcement from the company is awaited for a full recovery.