
The problem in Outlook, Teams and Copilot services affected millions of users in 74 countries.
AI-generated summary
There was a major outage in Microsoft 365 services in January this year. Microsoft announced that some servers went down unexpectedly and the load on other servers increased.
The outage experienced in various services of the technology giant Microsoft, especially Outlook, Teams and artificial intelligence assistant Copilot, affected millions of users around the world. The problem, which started the previous day, spread from the USA to the Asia Pacific region. While the company announced that some servers went down unexpectedly and the load on other servers increased, it started working to reactivate the affected servers and redirect user traffic to different servers. However, the interventions implemented did not yield the expected results. While the company stated that only a limited recovery has been achieved, it did not make a statement regarding when services will fully return to normal.
While users had problems accessing their email accounts and the company's online services, outages occurred in 74 countries, including the USA, Australia, Japan and New Zealand.
PUBLIC INSTITUTIONS AND COMPANIES ARE AFFECTED
Australia's intelligence agency and federal police, as well as the US House of Representatives, were among the institutions affected. The New Zealand Ministry of Foreign Affairs reported that there was a disruption in the e-mail services of its diplomatic missions abroad. OpenAI and Anthropic also announced that they encountered problems with their connections to Microsoft. While the e-mail support services of IndiGo and Akasa Air airlines in India were disrupted, the transactions of some financial institutions in Taiwan were interrupted.
NO TRACE OF CYBER ATTACK FOUND
Microsoft stated that there was no evidence of malicious cyber activity behind the outage. He explained that they are evaluating the reasons for the disruption and the steps that can be taken to prevent similar problems in the future. On the other hand, experts stated that the economic cost of service interruptions could exceed 7 billion dollars. There was a major outage in Microsoft 365 services in January this year.
AI outlook — possibilities, not facts
Microsoft will evaluate the causes of the outage and take steps to prevent similar problems
Likely · Within days

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