Problem solved at Microsoft: Back in service

Microsoft announced that the work on the access problem in Microsoft 365, Outlook and Teams services has been completed. The company announced that service has begun to be restored to the regions and customers affected by the outage. The outage, which affected users in more than 70 countries around the world, caused disruptions in the activities of companies and public institutions.

STATEMENT OF OUTAGE FROM MICROSOFT

In the statement made from the Microsoft 365 account on Microsoft's US-based X social media platform, it was stated that the work to resolve the access problem has been completed.

In the statement, it was reported that service has begun to be restored to customers and regions affected by the outage. It was noted that users can access up-to-date information about the problem through the record number "MO1550821" in the Microsoft 365 Management Center.

USERS IN MORE THAN 70 COUNTRIES ARE AFFECTED

User notifications began to arrive regarding access problems in Microsoft 365, Outlook and Teams services on November 12. The outage, which lasted for hours, disrupted the work of many companies and public institutions around the world.

In its previous statements, Microsoft reported that overload was detected in some parts of the infrastructure in more than one region. The company stated that this situation may have caused connection errors.

THE REASON FOR THE INTERRUPTION IS A FAILURE IN THE SERVERS

According to Microsoft's statements, the problem was not caused by the increase in internet traffic. The unexpected downtime of some servers increased the load on other servers. The company started working to put the disabled servers back into service.